Admissions Representative

The Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment.

Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.

The ability to work evenings and weekends is required, as is occasional domestic travel.

Principal Duties:

• Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.
• Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.
• Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.
• Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.
• Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.
• Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.
• Perform other duties as assigned.

Minimum Qualifications:

• A Bachelor’s degree from an accredited college or university.
• Strong communication and listening skills.
• Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.

Preferred Qualifications:

• Previous admissions experience is preferred, but not required.

Compensation & BenefitsThis opportunity is budgeted at $$24.64 – $25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement click the link below.

An innovator in the field of psychology and related behavioral science for more than 35 years, The Chicago School offers more than 20 degree programs, opportunities for international experiences and hands-on training at campuses in Chicago, IL; Washington, D.C.; Southern California; and online. The Chicago School is accredited by the Western Association of Schools & Colleges Senior College and University Commission (WSCUC).

The Chicago School is an affiliate of nonprofit The Community Solution, which features a network of fellow nonprofit institutions, each backed by a model of education that prepares socially responsible professionals in applied fields such as education, psychology, and law. Other The Community Solution affiliates include Pacific Oaks College, The Colleges of Law, Saybrook University, Pacific Oaks Children’s School, and Kansas Health Science Center.