Employer: Revecore Technologies
Position Summary
Primarily responsible for providing administrative and basic claims support to Supervisor, Manager and Lead Analyst at assigned client.
Duties and Responsibilities
- Build strong, lasting relationships with clients, payors and Revecore personnel
- Create and organize data for various Revecore personnel on and off-site
- Research and respond to various corporate requests/inquiries including, but not limited to, medical records, itemized bills and client-specific system information
- Provide general clerical and administrative support to Manager, Supervisor and Lead Analyst, including filing, printing, data entry, copying, etc.
- Communicate client contract changes to Revecore team members
- Contact insurance companies to obtain missing information, explain and resolve underpayments and arrange for payment or adjustment processing on behalf of client
- Prepare and submit correspondence such as letters, emails, online inquiries, appeals, adjustments, reports and payment posting
- Maintain regular contact with necessary parties regarding claims status including payors, clients, managers, and other Revecore personnel
- Direct claims to and coordinate and support Revecore specialty units
- Attend client, department and company meetings
- Comply with federal and state laws, company policies and procedures
- All other duties as assigned
Skills and Experience
- High school diploma or equivalent
- Microsoft Office including Excel and Word
- Advanced computer proficiency
- Excellent interpersonal and communication skills
- Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division
- Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form
- Ability to write routine correspondence (in English)
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Strong customer service orientation
- Strong team player
- Commitment to company values