ob Details
Description
About The Princeton Review: The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 19 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.
Summary of Position:
The Princeton Review is looking for a part-time Administrative Assistant. The ideal candidate must possess the ability to learn quickly and communicate effectively with an ambitious client base. The candidate should be a self-starter with proficiency in Microsoft Office Suite and be able to work with minimal direction in a fast-paced environment.
Major Responsibilities:
Manage administrative functions of office (e.g., unload materials and check against packing lists, order office supplies, answer telephone, check voice mail and route messages, make sure classrooms are in order, scanning tests).
Serve as first contact for Institutional students and parents; take phone calls, and answer email inquiries.
Address student concerns and correspond with students as needed during courses
Address concerns of Institutional customers and clients and respond as needed/directed
Perform test scoring and operate test scanner machine with meticulous attention to detail.
Use company software systems to maintain course operations, monitor course progress, and ensure student success.
Perform other duties, including data entry and filing, as assigned.
Education, Background, Experience & Qualifications:
Minimum of one year experience in office administration or equivalent
Strong and courteous written and oral communication skills
Superior organizational and problem-solving skills and attention to detail
Proficiency in Microsoft Office Outlook, Word, and Excel is required
Prior experience with Microsoft Access or other database preferred
Professional telephone skills and ability to answer multiple line phones
Ability to thrive in a fast-paced environment, manage multiple projects, and prioritize multiple deadlines
Prior customer service is preferred