Accounts Payable Customer Service Specialist - Two Chicks With A Side Hustle

Job Description:

Baptist Health is looking for an Accounts Payable Customer Service Specialist to join our team. This is a remote position that requires residency in KY or IN

The Accounts Payable Customer Service Specialist is responsible for handling a high volume of inquiries from both internal and external customers received by telephone or email in the Accounts Payable Shared Service Center. The Customer Service Specialist attentively discerns requests, gathers data, analyzes and takes corrective action to resolve inquiries, escalates critical issues, and educates suppliers and Baptist locations on the Payables department policies and best practices for invoice processing. While representing the Accounts Payable department, the individual displays a high level of professionalism to maintain strong working relationships with Baptist locations, suppliers, and other departments.

Minimum Education, Training and Experience Required

A high school diploma is required with at least three years’ related experience in Customer Service and/or complex, high-volume accounts payable environment.
Experience processing payables in a shared service/call center or a multi-location environment preferred.

Strong phone contact handling skills and active listening.
Advanced computer skills including proficiency in Microsoft Office Suite particularly Outlook and Excel with ability to perform V Lookups and create pivot tables.
Basic knowledge of Accounting and GAAP required with experience in healthcare preferred.

PeopleSoft and/or Oracle Cloud experience preferred but not required.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

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About Us

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Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region’s most prominent physicians and medical professionals to the communities of our commonwealth for nearly a century.

Headquartered in Louisville, the Baptist Health family of hospitals, care centers, physician offices and health facilities has experienced tremendous growth in recent years. Counting all nine hospitals, we have more than 2,700 licensed beds.

Baptist Health has more than 300 points of care include outpatient facilities which offer Urgent Care, occupational medicine, physical therapy and diagnostics. Home care is also available in 39 Kentucky counties, six counties in Illinois and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole.

EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.