We are seeking individuals who are available for the following 8 hour shift scheduling options:
- Tuesday through Saturday with shift schedule in Mountain Time: 12 p.m. – 9 p.m.
- Sunday through Thursday with shift schedule in Mountain Time: 12 p.m. – 9 p.m.
Responsibilities
- Consult and enroll qualified clients into National Debt Relief’s debt relief programs or recommended options
- Document client discussions clearly and concisely using Salesforce customer relationship management software
- Complete IAPDA certification within the first year (company sponsored)
- Meet performance criteria set forth by the management team. Performance criteria subject to change based on company baselines.
- Adhere to National Debt Relief and Sales department policies and procedures and any applicable changes to either
Qualifications
- 2+ years work experience in an Account Executive or inside sales role
- Experience in sales and account management, consistently meeting or exceeding sales revenue quotas
- Strong business acumen and professionalism
- Excellent communication skills both verbal and written
- College Degree preferred from any accredited university or college but not required
- Previous remote work experience preferred but not required
- The employee is expected to be punctual and ready to report to work at the start of the shift
- The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
Soft Skills Qualifications Include the Ability to:
- Attain and maintain high sales quotas on a monthly basis
- Work in a fast-paced, high-volume setting
- Clearly explain details about the company’s debt settlement program to prospective customers
- Recall details of calls with prospective customer and to record those details accurately
- Use and navigate multiple computer systems with exceptional multi-tasking skills
- De-escalate stressful situations
- Support and de-escalate vulnerable and sometimes difficult clients
- Remain calm and professional during difficult discussions
- Take constructive feedback
National Debt Relief Role Qualifications:
- Computer competency and ability to work with a computer
- Prioritize multiple tasks and projects simultaneously
- Exceptional written and verbal communication skills
- Punctuality expected, ready to report to work on a consistent basis
- Attain and maintain high performance expectations on a monthly basis
- Work in a fast-paced, high-volume setting
- Use and navigate multiple computer systems with exceptional multi-tasking skills
- Remain calm and professional during difficult discussions
- Take constructive feedback
- Available for full-time position, overtime eligible if classified non-exempt