If you’re great at getting brand-new customers confident, moving, and winning fast, this role is your lane. You’ll build custom 30-day onboarding plans, coach Pros through implementation, and earn commission when they hit early activity targets.
About Housecall Pro
Housecall Pro builds software that helps home service professionals streamline and grow their businesses. Their tools cover scheduling, dispatching, payments, and more, designed to save Pros time and help them scale profitably. They support 40,000+ businesses and are focused on championing Pros to success.
Schedule
- Remote (United States)
- High-velocity, outbound-heavy role supporting new customer onboarding
- Expectations include 75+ outbound dials per day or 5+ hours of talk time
- Time zone not specified
What You’ll Do
- Partner with newly enrolled Pros to build a customized onboarding plan based on their goals
- Support Pros through their first 30 days to help them implement the product and reach key outcomes
- Make 75+ outbound dials per day or maintain 5+ hours of talk time to connect with your portfolio
- Listen for needs, handle objections, solve problems creatively, and resell product value when needed
- Coach customers on product basics and practical implementation inside their business
- Identify high-risk accounts quickly and escalate to the right resolution paths when needed
- Communicate clearly and confidently through coaching, presentation, and support conversations
- Contribute as a strong team player in a fast-changing onboarding environment
What You Need
- 2+ years of experience in a full-time, client-facing onboarding or support role
- High school diploma or equivalent (Bachelor’s degree is a plus)
- 6+ months of outbound sales or prospecting experience (preferred)
- Excellent English reading, writing, and verbal communication skills
- Reliable, adaptable, and professional customer-facing presence
- Curious mindset with a willingness to learn fast
- Experience using AI tools to improve quality and efficiency
Benefits
- Medical, dental, and vision insurance
- Life and disability coverage
- 401(k)
- Flexible, take-it-as-you-need-it paid time off plus paid holidays
- Paid parental leave
- Monthly tech reimbursement
- Employee Assistance Program (EAP)
- Compensation: $57,750 OTE ($40,425 base) + uncapped earning potential
This is the kind of role where strong coaches get noticed quickly. If you can drive early wins and keep customers engaged, jump on it.
Help Pros start strong, hit their goals, and build loyalty from day one.
Happy Hunting,
~Two Chicks…