If you’re sharp with EOBs and you like closing the loop on unpaid claims, this role puts you in the driver’s seat of reimbursement. You’ll work an assigned AR portfolio to reduce aging balances, improve DSO, and keep accounts moving with clean documentation and timely follow-through.
About Upstream Rehabilitation
Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. With 1,200+ locations, 26 brand partners, and 8,000+ employees, they operate at scale while using data, technology, and innovation to drive operational excellence. Their mission is to inspire and empower the lives they touch while serving communities with purpose-driven passion.
Schedule
Remote role (Tennessee). Salary range is $15.36/hour–$17/hour. Role includes required virtual meetings with camera on, plus productivity expectations tied to an assigned AR portfolio that may span one or multiple states.
What You’ll Do
- Review and resolve unpaid accounts to ensure timely and accurate reimbursement
- Reduce aged AR balances while meeting productivity goals
- Verify payer information, review EOBs, and correct account issues
- Document account activity clearly and accurately
- Identify and report trends, errors, or concerns
- Complete tasks and escalations within required deadlines
- Stay updated on payer changes and share relevant information
- Attend required virtual meetings with camera on
- Support other projects and duties as assigned
What You Need
- High school diploma or equivalent experience
- At least 1 year of experience in revenue cycle with Medicare and commercial insurance in a high-production environment
- Strong written and verbal communication skills
- Strong organizational and time management skills
- High attention to detail with the ability to multitask effectively
- Proven problem-solving ability with timely issue resolution
- Proficiency in Microsoft Office or similar software applications
Benefits
- Annual paid Charity Day
- 100% employer-paid medical health insurance premium option available
- Dental and vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive team and leadership invested in your success
These roles tend to move fast when someone already knows AR workflows and can hit productivity targets, so don’t wait.
If you’re ready to own an AR portfolio and help keep reimbursement flowing, step in.
Happy Hunting,
~Two Chicks…