If you’re good on the phone and you like being measured by clear numbers, this role is built for you. You’ll be enrolling patients into a women-and-children focused care program, educating them on resources, and pushing toward enrollment goals with real bonus upside.
About Pomelo Care
Pomelo Care is a national, evidence-based healthcare company focused on women and children, spanning reproductive care, pregnancy, infant/pediatrics, and hormonal health through menopause. They offer 24/7 multi-specialty support and partner with payers, employers, and providers to expand access and improve outcomes.
Schedule
Monday–Friday, 8:30am–5:00pm CT
Remote (internet-connected with a private workspace)
Occasional overtime as needed
What You’ll Do
- Make high-volume outbound calls to patients to educate and enroll them in Pomelo Care services
- Hit enrollment goals tied to company KPIs (calls, enrollments, conversion rates)
- Answer questions, address concerns, and guide patients on how Pomelo can help
- Document every interaction accurately and on time
- Coordinate with internal teams and external partners (providers, community orgs) to support patient needs
- Help families schedule appointments and follow-up care
- Handle inbound calls from potential patients
- Participate in training to stay current on healthcare trends and regulations
What You Need
- Strong, empathetic communication and rapport-building skills over the phone
- Comfort working in a metrics-driven environment with monthly performance goals
- Strong organization and time management
- Able to work independently and as part of a team
- Reliable internet and a dedicated private workspace
- Availability for the listed CT schedule
- Willingness to work occasional overtime
Benefits
- Competitive healthcare benefits
- Generous vacation policy
- First Round Network membership (mentorship/community resources)
- Uncapped monthly performance bonus program (role is designed to reward high performance)
Compensation
Base salary: $40,000–$50,000
Uncapped monthly performance bonus
On-target earnings (OTE) estimate: $70,000–$100,000 (performance-based)
They’re also clear about scam prevention: they won’t ask for fees or banking info before an official offer and onboarding.
This one’s a “phones + empathy + numbers” job. If you like having a scoreboard and getting paid when you win, it’s worth a serious look.
Happy Hunting,
~Two Chicks…