Help keep accounts moving and cash flowing by working aging claims, chasing down missing info, and pushing appeals and follow-ups across payers and patients. If you’re persistent, organized, and comfortable living in payer portals and denial codes, this is a solid revenue-cycle role with clear productivity and quality expectations.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform that helps monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Must maintain productivity/quality standards and follow HIPAA and timely filing requirements
What You’ll Do
- Call patients, hospitals, insurance companies, facilities, and attorneys to research claims and gather insurance details
- Contact insurance carriers to check the status of past-due accounts
- Document all activity and updates in the claims processing system
- Follow up on self-pay accounts, including:
- Confirming insurance coverage
- Setting up payment plans
- Maintain daily follow-up workflows to keep aging accounts as low as possible
- Work accounts that have reached collections to ensure they’ve been fully worked prior to external referral
- Perform quality checks on assigned claims
- Support special projects assigned by management
- Follow company standards plus state and federal guidelines for all tasks
- Maintain strict confidentiality and comply with all laws, including HIPAA privacy and security requirements
- Follow attendance policies and complete other assigned duties
What You Need
- High school diploma or equivalent (required)
- 1+ year experience in healthcare claims processing, billing, or accounts receivable
- Hands-on experience with insurance appeals, including:
- Remittance advices
- Denial codes
- Timely filing limits
- Familiarity with ICD-10, HCPCS, and general medical terminology
- EMS billing experience strongly preferred (other specialties considered)
- Ability to use billing software and payer portals
- Customer service experience and ability to work collaboratively across teams
- Basic Microsoft Office skills
- Strong organization, communication, and time-management skills
- Strong investigative and research skills to resolve complex billing issues
- Strong critical thinking and analytical ability
- Ability to work independently in a fast-paced environment with minimal supervision
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’re the type who doesn’t let accounts sit and you know how to work a denial until it breaks, apply while it’s open.
This is a consistency-and-follow-through role, and that’s exactly what makes it valuable.
Happy Hunting,
~Two Chicks…