If you’re sharp with numbers, obsessive about accuracy, and comfortable digging into discrepancies until they make sense, this role keeps payment posting clean and compliant. You’ll review trip records, fix posting issues, and make sure payments line up with contracts, EOBs, and patient responsibility.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Must follow HIPAA requirements and meet workflow deadlines with consistent quality checks
What You’ll Do
- Review trip records to confirm payments are posted accurately and match contractual agreements and patient responsibility
- Correct posting errors and document changes for record-keeping and future reference
- Review payments for trips sent to collections to ensure correct handling and reporting
- Perform QA checks on payment posting workflows, including NSA trips and trips flagged for write-offs
- Investigate missing payments, identify root cause, and update records with accurate resolution steps
- Respond to emails about trip questions from internal and external associates
- Resolve non-posting items tied to missing EOBs to ensure timely and accurate posting
- Respond to posting-related inquiries from clients, vendors, and internal team members
- Maintain HIPAA confidentiality and secure handling of sensitive patient and financial information
- Follow attendance policies and complete other assigned duties
What You Need
- High school diploma or equivalent
- 1–2 years of medical billing and basic accounting experience (preferred, not required)
- Strong experience with:
- Payment posting
- Deposit reconciliation
- Refund research
- Proficiency with Practice Management Systems (PMS)
- Ability to navigate payer websites for remittance retrieval
- 10-key data entry speed of 10,000 keystrokes/hour minimum
- Typing speed of 35 WPM minimum
- Microsoft Office proficiency, including Excel basics (rows/columns, AutoSum, copying worksheets)
- Ability to read and interpret EOBs
- Strong attention to detail and accuracy in financial transactions
- Strong time management, multitasking, and deadline focus
- Experience balancing accounts and reconciling payments
- Strong communication skills with clients, vendors, and internal teams
- Discretion and confidentiality with sensitive financial data
- Ability to work efficiently in a fast-paced environment
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you like clean books, clean workflows, and being the person who catches what everyone else misses, apply while it’s open.
This is a steady, detail-driven lane with real impact on the money flow.
Happy Hunting,
~Two Chicks…