[Seasonal remote role supporting tax-season customers with questions, basic troubleshooting, and account help.]
[If you’re calm on calls, solid on a computer, and can work flexible seasonal hours, this is a straightforward work-from-home opportunity.]
About Concentrix
Concentrix is a global technology and services company that supports major brands through customer experience and tech-enabled support. They operate across 70+ countries and invest in training, development, and internal growth opportunities.
Schedule
- Remote (work from home)
- Seasonal role with open availability required
- Uses inbound/outbound calls and online support
What You’ll Do
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver professional, friendly customer experiences
What You Need
- 1+ year of customer service experience
- High school diploma or GED
- Comfortable in a fast-paced, multitasking environment
- Strong computer navigation skills
- Quiet, distraction-free home workspace
- Must reside in the United States and have a valid U.S. address
- Bring-your-own device (no equipment provided):
- Desktop or laptop only (no Macs, Chromebooks, tablets, iPads, or phones)
- Windows 11+
- 8GB RAM or higher
- Intel i5 / AMD Ryzen 5 or higher
- Internet requirements:
- DSL, Cable, or Fiber only (no satellite or wireless/hotspots)
- 10 Mbps download / 3 Mbps upload or higher
- Must hardwire via ethernet while working
- Smartphone required
Benefits
- Base pay: $15/hr (not below applicable minimum wage; varies by location/experience)
- Medical, dental, and vision insurance
- Employee Assistance Program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay early pay option
- Performance-based incentives
- Referral bonus opportunities
- Wellness programs and mentorship opportunities
- Employee networks and community initiatives
Seasonal roles move fast. If it fits, get your application in.
Happy Hunting,
~Two Chicks…