This is a phone-heavy outreach and scheduling role supporting time-sensitive tech research projects, from wearable tech testing to at-home studies. If you’re good at staying organized, following rules, and hitting daily targets without someone hovering over you, it’s a clean part-time lane.
About Applause
Applause is a global leader in digital quality testing, helping major brands ship better digital products through testing and research. They’ve been around since 2007 and work with a massive community of testers worldwide, supporting products and experiences across industries.
Schedule
• Remote (US)
• Part time: under 29 hours/week
• Assigned shifts, with optional Saturday shifts
• Pay: $13.00 per hour
• Phone and computer based work (no in-person interactions)
What You’ll Do
• Call, email, and occasionally text applicants to verify info and schedule appointments
• Follow project-specific rules and structured scheduling protocols
• Log activities, notes, and updates in scheduling platforms
• Hit daily and weekly booking targets tied to tight project timelines
• Communicate quickly with team leads when blockers or escalations pop up
• Handle PII and sensitive company data with discretion and professionalism
What You Need
• Strong phone presence and clear, professional communication
• Reliable internet and a quiet workspace (headset strongly recommended)
• High attention to detail and comfort following structured processes
• Ability to work independently and stay accountable to output goals
• Comfort learning digital platforms (training provided)
• Nice to have: prior outreach, scheduling, call center, or appointment setting experience
• Familiarity with tools like AWS and Monday.com is mentioned (training provided)
Benefits
• Remote-first team and flexible structure
• Training provided
• Work tied to modern tech and research projects
• Supportive, performance-driven environment
Straight truth: $13/hr is low for phone-heavy work. The only way it makes sense is if you need something flexible, part-time, remote, and you’re okay trading pay for convenience and consistency. If you’re trying to maximize income, this is not the highest-return option.
Happy Hunting,
~Two Chicks…