ABC Legal is hiring an E-Filing Lead to guide a small team handling court e-filings across multiple states. This is an entry-level people lead role where you’ll train new hires, troubleshoot filing issues with courts and e-filing portals, track daily metrics in Excel, and help managers run daily goals, KPIs, and team huddles.
About ABC Legal Services
ABC Legal is a national leader in service of process with 1,000+ employees and offices across the U.S. Headquartered in Seattle, they’ve been in business 30+ years and focus heavily on technology and process improvement to stay ahead of competitors.
Schedule
- Remote (U.S.)
- Full-time
- Starting pay: $43,000–$53,000/year (based on location)
What You’ll Do
- Train and guide new hires and team members on e-filing procedures
- Resolve filing issues by calling/emailing courts, e-filing portals, account managers, and internal teams
- Track daily team metrics in spreadsheets and maintain spreadsheet functionality
- Create and maintain documentation for standard e-filing procedures
- Support managers with work assignment, daily team goals, KPI calculations, and leading the daily team huddle
What You Need
- High school diploma or GED
- Detail-oriented, quick learner
- Microsoft Office proficiency; intermediate Excel preferred
- Typing speed of 70+ WPM
- E-filing experience is a plus (especially multi-state)
- Basic coding/programming skills are a plus
Benefits
- Medical, dental, vision
- 401(k) with company match
- Paid time off
- 7 paid company holidays + 4 floating holidays/year
- Life insurance + AD&D
- Long-term disability
- FSA (health care + dependent care)
- EAP
- Pet insurance
This one’s sneaky-good if you want “lead” experience without needing a manager title yet. But don’t apply if you’re not ready to be the person everyone pings when a court portal is acting up.
Happy Hunting,
~Two Chicks…