If you’re a certified MA who can crank through prior auths, keep records clean, and communicate with patients like a real human, Midi wants you. This is a fully remote role in a high-trust, empathy-led telehealth environment where initiative and follow-through matter.
About Midi Health
Midi Health is a virtual care clinic built to support women in midlife with expert-led, tech-enabled care. They operate fully remote and focus on delivering patient-centered care through streamlined clinical operations and strong communication.
Schedule
• Full-time, 40 hours/week (non-exempt)
• Fully remote, work from home
• Monday–Friday shifts available (includes 30-minute unpaid lunch):
⦁ 9:00 AM–5:30 PM PST
⦁ 10:00 AM–6:30 PM EST
⦁ 11:00 AM–7:30 PM EST
⦁ 12:00 PM–8:30 PM EST
What You’ll Do
⦁ Maintain accurate patient records and protect PHI in full HIPAA compliance
⦁ Communicate with empathy and professionalism across phone, video, email, Slack, text, and patient portal messaging
⦁ Complete a high volume of prior authorizations, including for weight loss medications (electronic and phone)
⦁ Use CoverMyMeds daily for prior auth workflows
⦁ Handle clinical administrative tasks within scope of certification
⦁ Follow provider instructions to manage pharmacy refills, obtain and track lab results, request records, leave phone messages, and respond to patient messages
⦁ Stay organized and proactive, removing obstacles and keeping work moving without heavy supervision
What You Need
⦁ National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required)
⦁ Prior experience using CoverMyMeds (required)
⦁ Experience submitting prior authorizations for weight loss medications (required)
⦁ 3+ years MA experience post-externship (telehealth/remote experience is a big plus)
⦁ 2+ years of current Athenahealth outpatient EMR experience (required) and 5+ years total EMR experience
⦁ Strong attention to detail, self-starter mindset, and calm communication style
Benefits
⦁ $22/hour (non-exempt)
⦁ Fully remote role
⦁ Medical, dental, vision, and 401(k) benefits
⦁ Supportive, human-centered culture with autonomy and trust
If you’ve got Athena + CoverMyMeds experience and can handle a heavy prior-auth workload without dropping details, don’t wait.
If you want a remote MA role where professionalism and empathy are actually the standard, this is a solid move.
Happy Hunting,
~Two Chicks…