Want a steady remote customer service lane you can slide into when openings pop? This is a talent pipeline role, meaning they’re building a bench of qualified candidates for upcoming spots. If you’ve got call center chops and solid computer skills, it’s worth getting your name in early.
About Senture
Senture supports clients through customer service teams that handle high-volume inbound and outbound communication. Their agents use web-based tools to resolve issues quickly and keep customer experiences smooth and professional.
Schedule
• Fully remote (U.S.)
• This is a talent pipeline posting (future openings, not necessarily immediate)
• Schedule details not listed in the posting
• Must pass pre-employment testing, background check, drug screen, and an internet speed test
What You’ll Do
• Handle inbound and outbound calls with professionalism and strong customer care
• Document inquiries accurately in a database and verify/update customer information
• Actively listen and share additional helpful information when appropriate
• Follow up with callers as needed and complete outbound survey calls to gather client-specific details
• Maintain schedule adherence and use contact center performance data to improve results
What You Need
• High school diploma or GED
• Call center or customer service experience (highly desired)
• Strong verbal and written communication skills and the ability to multitask
• Comfort using computers, internet search, and multiple windows/tabs at once
• Ability to sit for extended periods and work in a fast-paced environment
• A secure, enclosed, distraction-free home workspace
• Non-cellular high-speed internet (fiber/DSL/cable). No hotspots, satellite, or wireless internet
Benefits
• Remote work from home
• Opportunity to be considered early for upcoming openings
• Experience-building role for call center and customer support professionals
Quick reality check: since this is a pipeline posting, it might not move fast. But getting in the pool now can put you ahead of the pack when roles open.
If you meet the work-from-home and call center requirements, apply now so you’re already in their system when they start hiring.
Happy Hunting,
~Two Chicks…