Branch is on a mission to make insurance less expensive, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish—we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we’re doing insurance the way it was meant to be.
But we didn’t just create the insurance we’ve always wanted, we also created the company we’ve always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself.
Branch has a preference for candidates in Ohio, but is open to candidates located in AL, AZ, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS. MO, NE, NV, NJ, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, and WI. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. Once a year, the entire company gathers for “BranchFest”, a highlight of the year for many Branchers.
About the Underwriting Operations Specialist II Role
We are growing our Underwriting Operations team. That means we’re looking for an enthusiastic, get-it-done, team-driven Underwriting Operations Specialist II to focus on underwriting operations and following processes to ensure our underwriting strategy and guidelines are supported appropriately.
- The role focuses on applying specialized skills within the field of underwriting operations, requires solid experience, and a developing expertise in contributing to functional strategies that impact team deliverables. The position demands the ability to work through daily situations by utilizing available resources and applying strong analytical thinking to assess risk and make sound decisions
- Applies in-depth technical knowledge gained through hands-on experience
- Proficiency in underwriting processes, managing workflows, inspection reviews, and understanding automated systems
- Has a strong ability to utilize underwriting tools and underwriting guidelines to evaluate risk and insurance coverage
- Has a demonstrated ability to make underwriting decisions based off prior knowledge and experience
- Has a solid understanding of our policies, and applies our underwriting guidelines when making a decision to reduce our company risk. This will also require knowledge of our contracts, policy forms, and policy coverages.
- Can solve non-routine issues utilizing analytical skills and judgment utilizing Branch resources, not limited to, but including UW Guides, Contract, and Guru
Key Responsibilities
- Review inspections and provide justification regarding underwriting decisions to determine if policies meet acceptable risk profiles and take action as necessary
- Review policies for exceptions from standard risk management policies using analytical skills
- Utilize analytical skills and deductive reasoning to determine eligibility and correct classification, taking action as necessary
- Process underwriting referrals from the claims team or other internal stakeholders
- Process changes to the policy risk profile based on analysis of underwriting data
- Solve non-routine issues utilizing analytical skills and judgment utilizing Branch resources, not limited to, but including UW Guides, Contract, and Guru
- Manage daily issues independently while escalating more complex situations through appropriate channels for quick resolution
Skills, Knowledge, and Expertise
- Bachelor’s Degree preferred
- Property and Casualty Insurance License Preferred
- 2+ years of Personal Lines insurance experience
- 2+ Years of Underwriting experience in Personal Lines insurance preferred
- Strong experience with Google Suite or Microsoft Office Suite a must
Why join us at Branch?
We’re all about getting back to getting each other’s back—that means Branchers, too. So we provide benefits that let you work and live to your fullest.
- Above-market salary—Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
- Pay equity and transparency—Our pay isn’t just above market, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
- Remote-first (with perks)—Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters and Chicago hub if you’d like to join us in an office.
- Flexible YouTime—We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.
- Employee stock options—You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.
- Medical, vision, dental—Get all the coverage you need for a healthy, happy life.
- 401k and contribution matching—Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.
What to expect
In light of recent hiring scams across the United States, here’s what the process will look like with Branch (so you know it’s us):
- Please apply to open positions directly through our site. If you don’t see it here, then it shouldn’t exist on another job board. If you’re ever unsure about the legitimacy of a Branch job posting found on another site, please check the listings here to verify.
- If you’re selected to move onto the next phase of the hiring process, a member of our Branch talent team will reach out to you directly from the email domain @ourbranch.com to guide you through our process.
- The process will include a number of interviews, which will all happen either over the phone or on video calls.
- We will never ask for personal payment or require you to purchase equipment during our interview process. Always be sure to protect your personal information.
Equal Employment Opportunity Employer
At Branch, we are deeply committed to community. Branch is an Equal Employment Opportunity
employer – All qualified applicants and/or employees will receive consideration for employment without regard to the individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.