Lead multi-state compliance operations for a rapidly expanding virtual mental health provider. This is a high-impact role for a compliance expert who thrives in regulated healthcare environments and wants their work to support life-saving care.
About Charlie Health
Charlie Health delivers personalized virtual mental health treatment for high-acuity youth and families. Their mission is to remove barriers to care and connect people to the support they need fast. Teams are mission-driven, collaborative, and committed to transforming access to behavioral healthcare.
Schedule
- Full-time, remote (U.S.)
- ~2 travel visits per month to office locations nationwide
- Cross-functional collaboration with clinical, operations, and compliance teams
What You’ll Do
- Ensure office and staff compliance across assigned states
- Maintain adherence to state licensing and Joint Commission standards
- Oversee employee onboarding and personnel file compliance
- Support compliance for admissions, documentation, treatment, and discharge processes
- Conduct routine environment-of-care and safety checks
- Host and prepare for regulatory site visits and audits
- Develop corrective action plans and monitor follow-through
- Write policies, procedures, and regulatory crosswalks
- Ensure emergency drills, internal inspections, and assessments are completed
- Support licensing processes for mental health and SUD facilities
- Partner with Recruiting and Training to ensure staff credentialing requirements
- Oversee incident reporting and root-cause analysis for sentinel events
- Mentor teams on compliance best practices
What You Need
- Bachelor’s in healthcare or related field (legal background a plus)
- 5+ years in healthcare or behavioral health compliance
- 2+ years managing a team
- Joint Commission Behavioral Health experience required
- Track record leading state regulatory surveys
- Strong relationship, communication, and coaching skills
- Ability to manage complex projects and regulatory timelines
- Skilled in influencing senior leadership and driving execution
Benefits
- Full-time exempt role with comprehensive benefits
- Target salary range: $84,000 – $108,000 base
- Target total cash comp up to ~$118,000 with bonus
- Remote flexibility #LI-REMOTE
A role for someone who leads with precision, builds systems that stand up to scrutiny, and keeps care delivery safe and compliant as the organization scales.
Happy Hunting,
~Two Chicks…