Be the friendly voice and organized heart behind a trusted home services brand.
About TruBlue of West Houston
TruBlue Home Service Ally®️ helps busy adults and seniors live worry-free by providing reliable handyman, home maintenance, and senior modification services. From small to-do lists to full seasonal upkeep, TruBlue’s insured Tru-Pro®️ Technicians handle it all—professionally and with care.
Schedule
Part-time | Fully Remote | $12–$14 per hour
What You’ll Do
- Answer inbound calls, emails, and messages—ensuring every customer receives timely, friendly communication.
- Prepare and send job proposals; schedule services once deposits are received.
- Manage and coordinate Home Tech schedules and service calls.
- Arrange on-site visits for complex projects.
- Maintain real-time communication between customers, techs, and management.
- Post referral statements and job photos to company social media and website.
- Conduct post-job check-ins and gather referrals.
- Close out jobs and send invoices through operational systems (HouseCallPro/Workiz).
- Log all leads, schedules, and communications accurately.
What You Need
- 1+ year of telephone customer service experience.
- Strong written and verbal communication skills.
- A pleasant, professional phone manner (smiling voice encouraged).
- Reliable home computer setup with microphone headset and high-speed internet.
- Ability to multitask and stay organized.
- Must pass a background check.
- A genuine desire to exceed expectations and leave a great impression.
Main Objectives
- Deliver a warm, helpful experience every time.
- Respond quickly to all calls, emails, and voicemails.
- Keep accurate, up-to-date records across all systems.
Join a growing home service company that values customer care as much as craftsmanship.
Happy Hunting,
~Two Chicks…