Support patient access to care by coordinating financial clearance, insurance verification, and pre-registration activities. This role is ideal for detail-oriented professionals with healthcare knowledge and strong customer service skills.
About the Organization
The Revenue Cycle team ensures patients receive timely, accurate financial clearance before services are provided. Working with physicians, insurers, and patients, the team helps maximize reimbursement and maintain compliance while delivering a positive patient experience.
Schedule
- Full-time, remote position
- Collaboration with intake points, referral sources, providers, and insurers
What You’ll Do
- Monitor and clear registration, referral, and prior authorization work queues
- Verify patient demographics, insurance, and eligibility for services
- Obtain prior authorizations, pre-certifications, or referrals as required
- Document approvals and update information in practice management systems
- Collaborate with physicians, insurers, and departments to resolve clearance issues
- Escalate unresolved or denied accounts per policy
- Maintain confidentiality and compliance with HIPAA regulations
- Deliver excellent customer service to patients, providers, and staff
What You Need
- High school diploma or GED required (Associate’s or higher preferred)
- 1–3 years of patient registration or insurance experience (customer service required)
- Knowledge of healthcare terminology, CPT/ICD-10 codes, and insurance processes
- Strong interpersonal, verbal, and written communication skills
- Ability to manage multiple priorities, problem-solve, and handle ambiguity
- Proficiency with Microsoft Suite (Excel, Word, Outlook, Zoom)
- Understanding of revenue cycle processes and productivity standards
Benefits
- Pay range: $22.00 – $24.00 per hour
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and other benefits depending on eligibility
This role is a chance to ensure patients get the care they need while supporting revenue cycle integrity—apply now.
Make a direct impact in patient access and financial clearance.
Happy Hunting,
~Two Chicks…