Turn complex technical concepts into clear, accessible client-facing documentation that supports API users, developers, and enterprise clients. This role is ideal for experienced writers with a passion for technology and precision.
About One Inc
One Inc is a fast-growing InsurTech company transforming insurance payments with a powerful digital platform that manages billions in premiums and claims annually. Headquartered in Folsom, CA, One Inc is backed by private equity and fosters a culture of innovation, collaboration, and professional growth.
Schedule
- Full-time, remote role
- Salary, exempt position
What You’ll Do
- Write, edit, and update client-facing technical documentation for APIs, integrations, and best practices
- Collaborate with engineers, architects, product managers, and developers to gather details and create user-friendly content
- Produce polished API references, user guides, release notes, installation guides, and tutorials
- Translate complex concepts into clear, detailed documentation for advanced engineering clients
- Maintain the company’s Technical Writers’ Style Guide and continuously refine documentation for accuracy and usability
What You Need
- 5+ years of experience in technical writing for complex software products
- Strong background in API documentation; Swagger experience preferred
- BA/BS in Technical Communications, Computer Science, Engineering, Communications, or related field (or equivalent experience)
- Familiarity with Jira, SAFe framework, and documentation tools such as ReadMe
- Exceptional writing, editing, and verbal communication skills
- Collaborative, detail-oriented, and self-motivated with a growth mindset
Benefits
- Competitive salary package
- Medical, dental, and vision insurance
- 401(k) plan with company contributions
- Opportunities for career growth and internal promotion
- Commitment to work/life balance and professional development
This is your chance to shape documentation that empowers developers and drives adoption of innovative digital payment solutions.
Help define best practices in InsurTech with One Inc.
Happy Hunting,
~Two Chicks…