Bring luxury vacations to life by curating unforgettable experiences for villa guests. From private chefs to exclusive excursions, this role is about creating seamless, high-end travel moments.
About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and a leading leisure travel company with 40+ brands spanning cruises, villas, resorts, car rentals, and luxury services. The company partners with major airlines, hotel groups, and corporations, while also operating award-winning franchises and agencies. Recognized among America’s best midsize employers, World Travel Holdings is an industry leader in remote employment and workplace engagement.
Schedule
- Full-time, 40 hours per week
- Hours: Sunday–Saturday, 9 a.m.–8 p.m. ET (one weekend day required)
- Must reside in an eligible U.S. state (excludes AK, CA, HI, KY, ND, OH, OR, PA)
What You’ll Do
- Manage guest communications, including arrival forms, travel documents, and concierge services
- Arrange and confirm add-ons such as car rentals, private chefs, grocery stocking, ground transportation, and activities
- Build destination knowledge and proactively recommend experiences that elevate villa stays
- Coordinate with suppliers, process invoices, and maintain accurate booking records
- Support customer service, resolve inquiries, and ensure client needs are met promptly
What You Need
- At least 2 years of travel sales industry experience, with knowledge of luxury vacation destinations
- Villa or luxury travel experience preferred; knowledge of Italy and France a plus
- Strong written/verbal communication and personable phone presence
- Highly organized with proficiency in Microsoft Office
- Ability to build strong customer and supplier relationships
- Flexibility to travel for FAM inspection trips when required
Benefits
- Competitive compensation package
- Health, dental, and vision coverage
- 401(k) with company match
- Paid time off and holidays
- Employee travel discounts and professional development opportunities
This is your chance to shape extraordinary travel experiences for clients while growing your career in luxury travel.
Make vacations unforgettable—join World Travel Holdings as a Villa Concierge.
Happy Hunting,
~Two Chicks…