Help improve healthcare access by reviewing and resolving provider appeals for one of the largest health organizations in the country. This full-time, remote role offers paid training, competitive pay, and strong benefits while making a direct impact on patients and providers.
About UnitedHealth Group
UnitedHealth Group is dedicated to helping people live healthier lives and improving the health system for everyone. With a nationwide reach and a commitment to equity, inclusion, and sustainability, the company is building a more responsive and affordable healthcare system.
Schedule
- Full-time (40 hours per week)
- Monday–Friday, 8-hour shifts between 7:00 AM–7:00 PM EST
- Occasional overtime as needed
- 6–8 weeks of paid virtual training (Mon–Fri, 8:00 AM–4:30 PM EST)
What You’ll Do
- Review provider appeals, classify intent, and route to the correct team
- Research medical records, policies, and documentation for accurate decisions
- Maintain efficiency, accuracy, and confidentiality while meeting performance goals
- Work with multiple internal systems to track and resolve cases
- Operate independently with strong attention to detail
What You Need
- High school diploma/GED or equivalent work experience
- 1+ year of problem-solving or office/customer service experience
- Proficiency with Windows PC applications and ability to learn new systems
- Flexibility to work an 8-hour shift within business hours, Monday–Friday
Preferred
- Experience with healthcare, medical, or pharmacy terminology
Telecommuting Requirements
- Private, dedicated home workspace with secure document handling
- High-speed internet (must meet company requirements)
Benefits
- Pay range: $17.74 – $31.63 per hour
- Comprehensive health, dental, and vision coverage
- 401(k) contribution and stock purchase plan
- Incentive and recognition programs
- Paid time off, family leave, and wellness resources
- Development opportunities for future career growth
Make a difference in healthcare while building your own career path.
Your next opportunity is just one step away.
Happy Hunting,
~Two Chicks…