Looking for a seasonal work-from-home gig? Join Working Solutions as a Customer Care PRO helping federal employees, retirees, and military personnel with benefits enrollment and support.
About Working Solutions
Working Solutions connects independent contractors with flexible customer service opportunities across industries. With 25+ years of experience in remote work, the company provides training, tools, and support so contractors can succeed while enjoying the freedom of working from home.
Schedule
- Contract, independent contractor role
- Flexible scheduling—you choose your hours
- Program runs during open enrollment season (Nov. 10 – Dec. 8, 2025), with high call volume during these dates
- Hours of operation: 7am–8pm CT, Monday–Friday
What You’ll Do
- Assist customers with plan enrollment, account creation, and site navigation
- Answer general plan questions with patience and empathy
- Provide professional and accurate customer support via phone
- Maintain a friendly, approachable tone in all interactions
What You Need
- Strong communication and customer service skills
- Tech-savvy with ability to navigate multiple systems
- Quiet, distraction-free home workspace
- Windows 11 PC (or Intel-based Mac with Windows 11 via Boot Camp)
- Broadband wired internet connection (minimum 10 Mbps)
- Wired USB headset with microphone
- Ability to pass a background check
- Must reside outside restricted states (not eligible: CA, CO, CT, DC, DE, IL, MA, MD, MN, MT, NH, NJ, NY, OR, PA, VT, WA, WI)
Benefits
- Paid per productive minute ($0.28 for English, $0.31 for Spanish)
- Prorated minimum of 54 productive minutes per hour guaranteed
- Incentive opportunities available
- Ability to roll into additional seasonal programs after open enrollment
Make the most of your skills with a flexible gig that fits your schedule.
Your voice could make a real difference during enrollment season.
Happy Hunting,
~Two Chicks…