Support Mitratech’s financial operations by managing client accounts, resolving overdue invoices, and ensuring healthy cash flow. This fully remote role is ideal for experienced collections professionals with strong communication and negotiation skills.
About Mitratech
For over 35 years, Mitratech has built software that simplifies Legal, Risk, Compliance, and HR operations. Today, we serve 20,000 companies worldwide—including 30% of the Fortune 500—supporting more than 500,000 users in 160+ countries. Our culture blends entrepreneurial spirit with enterprise investment, creating space for innovation, collaboration, and growth.
Schedule
- Remote / work-from-home position (Mexico only)
- Full-time role with standard business hours
- Collaboration with billing, finance, and customer teams
What You’ll Do
- Monitor accounts to identify outstanding invoices and encourage timely payments
- Contact clients about overdue accounts and resolve billing/payment inquiries
- Investigate historical data to reconcile outstanding invoices with billing teams
- Track account status, maintain accurate records, and analyze aging reports
- Report weekly on collection activities and accounts receivable status
- Meet monthly targets while ensuring customer satisfaction
- Participate in process improvements to enhance collection efficiency
What You Need
- 3+ years of experience in collections, accounting, or customer service
- Degree in Finance, Accounting, or Business preferred
- Strong negotiation, conflict resolution, and problem-solving skills
- Proficiency in Microsoft Excel required; experience with NetSuite and Salesforce Billing preferred
- Strong knowledge of accounting principles, collections, and billing regulations
- Fluency in English (written and verbal)
- Detail-oriented with the ability to work independently or as part of a team
Benefits
- Competitive pay in MXN (based on experience and skills)
- Remote flexibility across Mexico
- Work with a global leader serving Fortune 500 clients
- Collaborative, inclusive, and growth-oriented culture
Play a key role in ensuring timely payments and supporting global business operations.
Your career is in good hands with Mitratech—where innovation meets opportunity.
Happy Hunting,
~Two Chicks…