Play a key role in building strong customer relationships and driving account growth for a global leader in hearing health. This is a remote opportunity offering competitive pay, commission, and excellent benefits.
About Sonova
Sonova’s mission is to create a world where everyone can enjoy the delight of hearing. From hearing aids and cochlear implants to personal audio devices, we deliver innovative solutions that improve human connection. With a culture rooted in collaboration and continuous improvement, we empower our teams to grow, make an impact, and ensure every voice is heard.
Schedule
- Full-time, remote (U.S. only)
- Standard business hours with some flexibility
- Collaborative work with field sales, regional managers, and clinical trainers
What You’ll Do
- Communicate the sales process clearly and consistently to customers
- Maintain regular contact with assigned accounts and follow up on field sales visits
- Build lasting customer relationships with a customer-first approach
- Qualify new leads and schedule appointments for field sales teams
- Manage customer communications and support funnel opportunities (new, stalled, ongoing)
- Assist with territory planning, quarterly reviews, loyalty program compliance, and onboarding
- Maintain accurate customer data in CRM and document daily interactions
- Support product launches, promotional initiatives, and training events
What You Need
- High school diploma or equivalent required; bachelor’s degree preferred
- Experience in inside sales, account management, or customer service
- Strong written and verbal communication and presentation skills
- Proven ability to build customer relationships remotely
- Problem-solving skills with strong attention to detail
- Proficient in Microsoft Office Suite; CRM experience preferred
- Previous telephone-based sales experience highly desirable
Benefits
- $26–$30/hour + commission/bonus eligibility
- Medical, dental, and vision insurance
- HSA, HRA, FSA, and dependent care accounts
- 401(k) with company match
- Company-paid life, AD&D, short- and long-term disability
- Paid parental bonding leave
- PTO, floating Diversity Day, and paid holidays
- Tuition reimbursement + internal career growth programs
- Employee Assistance Program (including 5 free counseling sessions)
- Hearing aid discounts for employees and family
- Recognition platform and D&I resource groups
Be part of a mission-driven team dedicated to improving hearing health worldwide.
Happy Hunting,
~Two Chicks…