Join TeamHealth, ranked among Fortune’s World’s Most Admired Companies, Forbes’ Most Trustworthy Companies, and Becker’s Great Places to Work in Healthcare. We’re seeking a Customer Account Representative fluent in English (Haitian Creole highly preferred) to support patients with billing, insurance, and payment plans—all while working fully remote.
About TeamHealth
As the leading physician practice in the U.S., TeamHealth is physician-led, patient-focused, and nationally recognized for excellence. Our culture blends collaboration, growth, and integrity while supporting employees with training, benefits, and career opportunities across the country.
Schedule
- Full-time, remote (after training)
- Current hours: 8 AM – 5 PM EST, with occasional evening or weekend coverage
- Paid training provided with remote transition
What You’ll Do
- Contact patients via automated dialer to resolve past-due balances
- Negotiate payment plans using customer-focused service techniques
- Answer patient questions and explain charges
- Intake and update insurance information for billing purposes
- Provide professional, compassionate support to a diverse patient base
What You Need
- High school diploma or equivalent
- Excellent English communication skills; fluency in Haitian Creole highly preferred
- Strong customer service, call center, or medical collections background
- Ability to manage multiple tasks in a fast-paced environment
- Problem-solving skills and a customer-first mindset
Benefits
- Medical, Dental, Vision, and Life Insurance (effective 1st of the month after 30 days)
- 401(k) with discretionary company match
- Generous PTO and 8 paid holidays
- Paid training and ongoing development programs
- Employee Assistance Program and wellness initiatives
- Referral program and career growth opportunities
- Remote work with company-provided tools and support
Help patients understand and manage their medical billing while building a meaningful career from home. Apply your bilingual skills to make a direct impact on patient satisfaction and account resolution.
Happy Hunting,
~Two Chicks…