Help people make informed benefit decisions from the comfort of your home. This full-time advocate role is perfect for service-driven professionals who want to combine customer support with meaningful impact.
About Businessolver
Since 1998, Businessolver has delivered market-changing benefits technology and services backed by HR expertise and a culture of service. Their secure SaaS platform helps clients maximize their benefits programs, reduce risk, and engage employees with easy-to-use tools—all with the goal of providing complete client delight.
Schedule
- 100% Remote – must reside in the U.S.
- Training and work from home office setup
- Full-time, Monday–Friday (8-hour shifts)
- Shifts by time zone:
- 11:30 AM – 8:00 PM ET
- 10:30 AM – 7:00 PM CT
- 9:30 AM – 6:00 PM MT
- 8:30 AM – 5:00 PM PT
- Start date: November 10, 2025 (training attendance required, no absences first month)
What You’ll Do
- Answer inbound calls regarding employee benefit enrollment with professionalism and empathy
- Accurately respond to caller inquiries and document all details
- Ensure compliance and timely completion of all transactions
- Take accountability for cases from start to resolution
- Collaborate with team members to troubleshoot and problem solve
What You Need
- Prior experience in benefits administration, insurance brokerage, or insurance provider roles
- Service center or customer service experience required
- Strong customer focus and phone etiquette
- Tech-savvy and comfortable working in digital systems
- Team-oriented, competitive, and solutions-driven mindset
Requirements
- High-speed internet (20 Mbps download / 5 Mbps upload minimum)
- Ethernet cable connection strongly recommended
Benefits
- Comprehensive benefits package (medical, dental, vision, 401k, and more)
- Paid training provided from your home office
- Career growth opportunities within a fast-growing SaaS company
This is your opportunity to support employees and families while building your career with a respected leader in benefits technology.
Bring your customer service skills and passion for helping others to Businessolver.
Happy Hunting,
~Two Chicks…