Join a rapidly growing team that’s reshaping litigation support services. If you have a strong background in legal documentation, thrive in fast-paced environments, and want to put your expertise to work in eFiling, this role is for you.
About Steno
Founded in 2018, Steno is revolutionizing the litigation and court reporting industry with innovative technology, flexible payment solutions, and concierge-level service. We operate with reliability, creativity, and a hospitality mindset, bringing together professionals from legal, technology, finance, and operations backgrounds to drive lasting change in the industry.
Schedule
- Full-time, remote role (Pacific Time Zone required; California preferred)
- Hourly, non-exempt position with flexible schedule
- Includes PTO, benefits, and equity
What You’ll Do
- Review and prepare client requests for filing in accordance with court rules.
- Submit filings through Steno’s eFiling portal and update documentation in company databases.
- Prioritize and manage rush assignments to meet service-level agreements.
- Communicate with clients on order status, conformed copies, and any rejections.
- Handle client emails and calls with professionalism and a hospitality mindset.
- Track and monitor assignments across multiple databases for accuracy.
- Develop expertise in filing requirements across covered jurisdictions.
- Manage escalations, document interactions, and close/invoice completed requests.
What You Need
- Legal or litigation support background, specifically with legal document preparation
- 3+ years of experience in customer service or handling legal documentation
- Strong understanding of California Superior Court filing requirements
- Experience using LegalConnect, One Legal, or other eFiling portals
- Familiarity with Legal CMS for service of process, filings, and copy jobs
- Experience collaborating with legal vendors, affiliates, and process servers
- Strong communication and organizational skills with ability to manage detailed processes efficiently
- Must reside in Pacific Time Zone (California preferred)
Benefits
- $23–$27/hour pay range
- Medical, dental, and vision insurance (generous company contributions for employees and dependents)
- Wellness and mental health benefits for employees and families
- Flexible Paid Time Off
- Equity options
- 401(k) access through Guideline
- Home office setup and monthly internet/phone stipend
Applications are reviewed quickly—apply now to secure your opportunity.
Bring your litigation support expertise to a team that thrives on reliability, speed, and innovation.
Happy Hunting,
~Two Chicks…