Want to play a key role in supporting clinical and administrative operations at a fast-growing digital health company? Midi Health is hiring a Practice Assistant to manage patient records, documents, referrals, and communication workflows that keep clinicians and patients connected.
About Midi Health
Midi Health is a virtual care company focused on women’s health, particularly through menopause and midlife. Their mission is to make quality healthcare accessible and compassionate, blending technology with a patient-first approach to serve women nationwide.
Schedule
- Full-time, 40-hour workweek
- Monday–Friday, 9 AM–5 PM (U.S.-based)
- Fully remote position
What You’ll Do
- Receive, route, and file clinical documents and requests in the EMR
- Triage inbound admin calls and messages, escalating when needed
- Coordinate incoming medical records and resolve incomplete or missing data
- Monitor Medical Records Slack channels, tagging and escalating urgent items
- Initiate, track, and close the loop on referrals and consult orders
- Deliver post-visit documents to patients following safety workflows
What You Need
- Experience in telehealth operations, medical assistant support, or virtual healthcare administration
- Proficiency with EMR systems (AthenaHealth preferred), Slack, and Google Workspace
- Strong organizational skills and attention to detail
- Excellent written and verbal communication
- Knowledge of healthcare terminology and HIPAA compliance
Preferred
- CMAA (Certified Medical Administrative Assistant) or equivalent
- Experience with referrals and prior authorizations
- Bilingual (Spanish/English) a plus
Benefits
- Compensation: $18–20/hour (based on experience)
- Full-time, non-exempt role
- Health, dental, and PTO benefits
- 100% remote work environment
This is an opportunity to join a mission-driven startup where your organization and communication skills directly support patient care.
Help keep healthcare seamless, connected, and patient-centered.
Happy Hunting,
~Two Chicks…