Are you energized by helping people and solving problems in a fast-paced tech environment? GoShare is hiring a Driver Support Specialist to provide top-tier support to our nationwide network of independent delivery drivers—right from home.
About GoShare
GoShare is revolutionizing last-mile and middle-mile logistics through technology, providing businesses with smart delivery solutions and empowering over 30,000 vetted delivery professionals. Recognized by Deloitte and the San Diego Business Journal for rapid growth, GoShare operates in 32 states and is backed by a leadership team with deep expertise in logistics and innovation.
Schedule
- Full-time, Remote
- Flexible hours; some night and weekend availability may be required
- Applicants from AL, AZ, CA, CO, FL, GA, ID, IN, MD, MA, MI, MO, NH, NJ, NC, OH, OK, SC, TX, VA preferred (others considered case-by-case)
What You’ll Do
- Provide responsive, first-contact support to GoShare drivers
- Assist with onboarding, registration, and account management
- Troubleshoot app/platform issues and communicate policies clearly
- Escalate complex concerns and ensure driver satisfaction
- Stay current on tech updates to deliver accurate support
- Foster a collaborative, solutions-focused environment
What You Need
- Associate degree or higher preferred (not required)
- 1+ year of customer support experience (remote or in-office)
- Proficiency in Google Workspace
- Strong problem-solving, communication, and multitasking skills
- Experience in the gig economy is a plus
- Ability to work independently in a remote setting
Benefits
- Salary range: $25,000–$35,000 annually
- Remote flexibility with growth opportunities
- Positive, inclusive work culture
- Be part of a company shaping the future of logistics
Support drivers. Empower independence. Help shape the future of delivery—one interaction at a time.
We’re ready when you are.
Happy Hunting,
~Two Chicks…