Bring empathy and professionalism to healthcare from the comfort of your home. Join Carenet Health and support patients daily by coordinating appointments, verifying insurance, and ensuring every interaction makes a difference.
About Carenet Health
For more than 30 years, Carenet Health has been improving healthcare experiences for millions of Americans. Every day, we connect with 1 in 3 Americans—delivering personalized support, clinical expertise, and data-driven solutions. Our mission: make healthcare better for all by combining human compassion with advanced technology.
Schedule
- Remote, full-time position based in the United States
- Start date: October 16, 2025
- Regular workweek schedule with high-volume inbound call handling
What You’ll Do
- Answer inbound calls, transfer/direct calls, and provide clinic information
- Manage appointment scheduling and front-office coordination for patients
- Verify patient insurance with health plans and ensure accurate data entry in EMR/EHR systems
- Communicate clearly with patients, providers, pharmacies, and team members
- Deliver exceptional customer service with compassion, accuracy, and efficiency
What You Need
- High school diploma or GED required
- Bilingual fluency in English and Spanish
- Prior healthcare or medical office experience, including EMR/EHR systems
- Strong computer skills (data entry, navigation, keyboarding)
- Experience with Microsoft Outlook and Word
- Excellent oral/written communication and demonstrated empathy
- Ability to provide two monitors (22″ minimum with HDMI/Display ports)
Benefits
- $15.50/hour starting pay
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Flexible Spending Accounts (FSAs)
- Employee wellness programs
- Career development opportunities
Carenet Health values diversity and inclusivity, empowering employees to thrive while making a positive impact in patients’ lives.
Join a team that’s transforming healthcare—one conversation at a time.
Happy Hunting,
~Two Chicks…