Support patients and providers with empathy and professionalism from the comfort of home.
About Carenet Health
For more than 30 years, Carenet Health has pioneered healthcare advancements that touch every stage of the patient journey. We interact with 1 in 3 Americans every day, blending best-in-class clinical expertise with personalized support and technology. Our mission is simple: deliver positive healthcare experiences and better outcomes for all.
Schedule
- Remote, work-from-home position
- Full-time role, starts October 16, 2025
- Regular business hours; must provide home office setup with dual monitors (22” minimum)
Responsibilities
- Answer high-volume inbound calls, transfer and direct calls, and provide exceptional customer service.
- Handle patient coordination tasks such as appointment scheduling and transportation.
- Input accurate data into Carenet systems and EMR/EHR databases.
- Verify insurance details and liaise with health plans.
- Provide clinic directions, hours, and general information.
- Communicate clearly and compassionately with patients, providers, and team members.
Requirements
- High school diploma or GED required.
- Healthcare background with experience in scheduling and EMR/EHR systems.
- Strong computer skills in data entry, navigation, and Microsoft Outlook/Word.
- Excellent oral and written communication skills with proven empathy and compassion.
- Bilingual fluency in English and Spanish required.
- Must provide two 22” monitors with HDMI and Display ports for remote setup.
Compensation & Benefits
- Pay: $15.50/hour
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Flexible Spending Accounts (FSAs)
- Employee wellness programs
- Career development opportunities
Make a difference every day while working from home with a company committed to caring, diversity, and inclusion.
Happy Hunting,
~Two Chicks…