Play a key role in protecting clients and minimizing financial losses as a Chargeback Specialist with Entrata. This is a remote opportunity with a trusted leader in property management software.
About Entrata
Entrata is a global technology company transforming the property management industry with a full suite of software tools spanning rent payments, leasing, marketing, maintenance, and communications. Since 2003, we’ve grown to over 2,200 employees worldwide, winning awards like the Utah Business Fast 50 and the Silicon Slopes Hall of Fame. We thrive on collaboration, innovation, and a commitment to making living experiences better for everyone.
Schedule
- Full-time, remote position
- Open to candidates in AZ, ID, UT, WY, TX, NC, FL
- Salary range: $19.62 – $30.77 per hour
What You’ll Do
- Manage all chargebacks, disputes, credits, and reversals
- Conduct transaction research and apply industry regulations to resolve disputes
- Facilitate communication between clients and banks, ensuring compliance
- Educate clients to minimize future disputes and financial risk
- Support team projects and continuously improve service quality
What You Need
- Bachelor’s degree or equivalent work experience
- Background in banking or payment processing, including chargebacks
- Strong knowledge of payment types such as credit cards
- Proficiency in Microsoft Suite (advanced Excel skills preferred)
- Excellent communication, organizational skills, and attention to detail
Preferred Skills
- Familiarity with payment processing rules and regulations
- Experience with Google Suite and SQL
- 2+ years of basic accounting experience
Benefits
- Flexible, transparent culture with hybrid/remote work options
- Comprehensive health coverage (medical, dental, vision, fertility)
- Employer-paid disability benefits, HSA/FSA options
- 401(k) with employer match
- Wellness programs, mental health resources, employee assistance program
- Paid family leave and generous vacation/recharge days
- Entrata Cares volunteer opportunities
- Bi-annual swag drops, employee discounts, exclusive cell plan
Join a company where boldness, resilience, and collaboration are valued every day.
A better career starts here.
Happy Hunting,
~Two Chicks…