Support a healthcare model built on fairness and transparency. Rightway is hiring experienced pharmacy professionals to help members navigate their benefits with empathy, clarity, and precision.
About Rightway
Rightway is redefining the healthcare experience with a unified digital platform that combines medical, pharmacy, and virtual care services. Backed by over $205 million in funding, Rightway partners with employers to reduce healthcare costs and improve outcomes. Their pharmacy benefit management (PBM) division—RightwayRx—champions a revolutionary approach rooted in transparency, accessibility, and patient-first advocacy.
Schedule
- Full-time
- 100% Remote
- Flexible schedule availability required, including early mornings, evenings, and weekends
What You’ll Do
- Handle inbound and outbound calls regarding pharmacy benefit inquiries from members and providers
- Support pharmacies in processing claims and resolving adjudication issues
- Document all interactions in a call tracking system with clarity and accuracy
- Investigate benefit-related questions and act as an advocate for patients and providers
- Collaborate with internal teams to ensure high service quality and compliance
What You Need
- Bachelor’s degree or equivalent relevant experience
- Active National Pharmacy Technician Certification (PTCB or NHA)
- 3–5 years of experience in a health plan, TPA, or PBM call center
- Excellent problem-solving, communication, and organizational skills
- Comfort working independently in a fast-paced remote environment
Benefits
- Pay: $21–$22/hr (based on location)
- Remote flexibility and mission-driven work culture
- Opportunity to shape the future of transparent, equitable pharmacy care
- Inclusion-focused values and growth-minded leadership
Be part of a team transforming the pharmacy experience—one call, one patient, one solution at a time.
Your voice can make healthcare feel human again.
Happy Hunting,
~Two Chicks…