Are you detail-oriented with experience in insurance verification and prior authorizations? Prompt RCM is hiring a Benefits Verification and Authorization Specialist to ensure a smooth revenue cycle and enhance the patient financial journey.
About Prompt
Prompt is revolutionizing healthcare with modern, automated software built for rehab therapy practices. As the fastest-growing company in the therapy EMR space, we’re tackling some of healthcare’s toughest challenges—improving patient care, reducing waste, and setting a new standard in health technology.
Schedule
- Full-time, remote/hybrid role
- Collaborative, fast-paced healthcare technology environment
What You’ll Do
- Verify patient insurance coverage, eligibility, and benefits
- Determine patient responsibility for copays, deductibles, and coinsurance
- Obtain prior authorizations for services, procedures, or medications
- Document verification and authorization details accurately
- Communicate requirements clearly to providers and payers
- Track pending authorizations and follow up to avoid delays
- Collaborate with scheduling, billing, and AR teams for accurate workflows
- Identify benefit or authorization trends and escalate as needed
- Support denial prevention by ensuring payer requirements are met upfront
What You Need
- High school diploma required (Associate/Bachelor’s preferred)
- 1–2 years of experience in benefits verification, medical insurance, or prior authorization
- Strong knowledge of commercial and government payers, insurance policies, and healthcare terminology
- Familiarity with RCM systems, EMRs, and payer authorization portals
- Detail-oriented with excellent organizational and communication skills
- Knowledge of denial management and appeal processes a plus
Benefits
- Pay: $22–$28 per hour
- Competitive salary with potential equity compensation
- Remote/hybrid environment
- Flexible PTO and company-wide sponsored lunches
- Medical, dental, and vision insurance
- Company-paid disability, life insurance, and family/medical leave
- 401k, FSA/DCA, and commuter benefits
- Pet insurance discounts
- Wellness perks: credits for fitness classes/gym memberships, recovery suite at HQ (cold plunge, sauna, shower)
Join Prompt in transforming healthcare while growing your career in benefits and authorizations.
Make an impact where accuracy and patient care truly matter.
Happy Hunting,
~Two Chicks…