$20/hour | Full-Time | No experience required – paid training provided
About Allegiance Benefit Plan Management
Allegiance is a growing third-party administrator dedicated to delivering top-tier health benefits services. We pride ourselves on excellent customer service and provide a positive, team-oriented environment with opportunities for advancement. Join us and start a career where you can truly make a difference.
Schedule
- Full-time, Monday–Friday
- Evenings, weekends, and major holidays off
- Applicants in Pacific, Mountain, and Central time zones are given priority screening
Responsibilities
- Answer inbound calls from plan participants, providers, and client contacts regarding benefits and claims
- Provide clear, accurate, and professional responses to benefit inquiries
- Document all calls in the system (Chronolog) for future reference
- Assist with claim research, provider records, and misdirected claims
- Guide members on using the website and online tools
- Accurately collect and input patient demographic and insurance data
- Assist team members and support training as needed
- Maintain confidentiality, professionalism, and high-quality service
- Contribute to productivity and accuracy goals
Requirements
- High school diploma or GED required; college degree or medical terminology training preferred
- Basic computer and customer service skills
- Typing speed of at least 45 WPM
- Excellent oral and written communication skills
- Strong listening and problem-solving abilities
- Knowledge of medical terminology and basic health insurance concepts preferred
- Ability to multitask, work under pressure, and meet deadlines
- Must be able to sit for long periods and lift up to 30 lbs occasionally
Benefits
- Competitive hourly pay ($20/hr)
- Full benefits package, including medical, dental, and vision
- Paid time off and holidays
- Company-sponsored training and certification (ICSA Customer Service Certification)
- Professional growth opportunities in a supportive environment
Why You’ll Love Allegiance
- Start a rewarding career in healthcare benefits with no prior experience required
- Work with a team dedicated to top-notch customer service
- Enjoy stable hours and work-life balance with evenings, weekends, and holidays off
- Join a company where advancement opportunities are built into the culture
Equal Opportunity Employer
Allegiance Benefit Plan Management is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, age, disability, sex, pregnancy, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, citizenship status, or any other characteristic protected by law.
Happy Hunting,
~Two Chicks…