Help patients resolve billing issues while making a real impact. This role combines customer service skills with healthcare knowledge in a supportive, fast-paced environment.
About US Acute Care Solutions (USACS)
USACS is a physician-owned company dedicated to providing superior acute care across the country. Both clinical and non-clinical staff thrive in a culture of collaboration, accountability, and growth.
Schedule
- Full-time
- Remote (ideal candidate located in Ohio, but open to anywhere in the U.S.)
What You’ll Do
- Handle inbound and outbound patient calls, emails, and correspondence to resolve billing issues
- Review insurance details, payment plans, and medical coverage information
- Document and analyze patient issues while working closely with collections and other departments
What You Need
- 1–2 years of customer service experience (healthcare preferred)
- Strong phone handling, communication, and active listening skills
- Knowledge of medical insurance, terminology, and basic ICD-10/CPT coding helpful
Benefits
- Competitive hourly rate: $18.00/hour (range: $12.91 – $23.88 depending on experience and location)
- Comprehensive benefits and retirement programs
- Supportive, physician-owned culture with career growth opportunities
This opportunity is open until filled—apply today to be part of a best-in-class patient care team.
Your next career move starts here.
Happy Hunting,
~Two Chicks…