Support physicians and healthcare providers while driving account renewals and growth in a dynamic, mission-driven environment.
About Everyday Health Group
Everyday Health Group (EHG), a division of Ziff Davis, is a leader in patient and provider education and services, attracting over 82 million health consumers and more than 900,000 U.S. physicians and clinicians. Through its world-class brands—including Castle Connolly—EHG empowers healthcare professionals and patients with trusted content, data, and analytics that drive better clinical and health outcomes.
Schedule
- Remote position within the U.S.
- Full-time role with collaborative team support
- Eligible for overtime pay (hours over 40/week)
Responsibilities
- Manage active physician and practice accounts daily, ensuring satisfaction and retention
- Secure renewals for existing business and upsell additional products and opportunities
- Onboard new accounts and ensure prompt, seamless setup
- Collaborate with inside sales, marketing, editorial, research, social, and operations teams
- Handle partner operations such as invoicing, agreements, and reporting
- Track accounts and interactions through CRM tools (Salesforce preferred)
- Troubleshoot client issues and deliver creative, timely solutions
- Balance multiple projects, prioritize tasks, and exceed team targets
Requirements
- Bachelor’s degree
- 1–3 years of account management, sales, or customer success experience (healthcare preferred)
- Experience working with physicians, practice managers, or healthcare providers is a plus
- Strong organizational skills with attention to detail
- Professional, customer-first communication style (written and verbal)
- Proficiency in PowerPoint, Excel, and email marketing platforms
- CRM experience required; Salesforce strongly preferred
- Proven ability to troubleshoot, problem-solve, and adapt in a fast-paced environment
Benefits
- Salary: $45,000–$50,000 annually, plus commission opportunities
- Overtime eligibility for hours worked over 40/week
- Medical, dental, vision, life, and disability insurance
- Flexible Spending Accounts (FSAs)
- 401(k) with company match & Employee Stock Purchase Plan
- Paid Pregnancy and Parental Leave + Family Planning Support via Maven
- Flexible Time Off (FTO) and Volunteer Time Off
- Fitness reimbursement
- Employee Resource Groups, engagement programs, and company-sponsored events
Join a culture that values diversity, innovation, and collaboration. At EHG, we don’t just offer jobs—we build careers with impact.
Happy Hunting,
~Two Chicks…