Support corporate clients through a seamless onboarding process while helping scale a fast-growing SaaS company.
About Foley
At Foley, we’re transforming the way companies recruit, screen, and monitor drivers. As we modernize our B2B SaaS platform, we’re guided by our core values: Teammateship, Grit, and Innovation. We’re passionate about building great products, delighting customers, and creating a collaborative, people-first culture.
Schedule
- Remote, full-time role
- Open to applicants residing in AZ, CT, FL, GA, IL, IN, MA, MI, NC, NE, NH, NJ, NY, PA, SC, TN, TX, WI
- Compensation starts at $20/hour
Responsibilities
- Assist Corporate Onboarding Coordinators and Managers with presentations, documentation, and client communications
- Manage onboarding milestones, deliverables, and project timelines for corporate clients
- Gather and document client-specific configuration requirements for internal teams
- Provide responsive, professional communication and follow-up during account setup and implementation
- Maintain accuracy of customer records in CRM and onboarding trackers
- Support onboarding-related administrative tasks and ongoing account management functions
- Safeguard Foley and customer data, ensuring compliance with privacy/security policies
- Collaborate with Customer Success Managers, Operations, Product, and Technology teams
- Develop subject matter expertise in Foley products, services, and compliance requirements
- Contribute to continuous improvement by creating process guides and evaluating client needs
Requirements
- 1–3+ years of customer success or customer service experience
- Project management or onboarding experience preferred
- Basic generative AI knowledge a plus
- Strong communication and interpersonal skills
- Ability to multitask, prioritize, and work under pressure to meet deadlines
- Proficiency with Microsoft Word, Excel, and Outlook
- Highly organized, self-motivated, and detail-oriented
- Strong work ethic, adaptability, and problem-solving mindset
Benefits
- Competitive pay and outstanding benefits (3 medical plan options, 2 dental, 2 vision)
- Generous vacation, sick, and personal time off
- 401k with company match
- Collaborative, entrepreneurial environment where ideas matter
- Internal career growth opportunities supported by People Operations
- Team spirit recognized by employees and customers alike (check our reviews on Trustpilot)
- Remote-friendly culture with modern collaboration tools to keep teams connected
Foley is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and do not discriminate based on race, sex, color, religion, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.
Happy Hunting,
~Two Chicks…