Help deliver high-quality, beautifully printed products during the busiest time of year.
About Minted
Minted is a global design marketplace that connects independent artists with customers through art, home décor, stationery, and more. Our mission is to empower creativity, elevate design, and deliver joy to millions of households worldwide. Backed by over $300M in funding and trusted by more than 75 million customers, Minted is shaping the future of independent design with a platform that celebrates originality and quality.
Schedule
- Seasonal role: October through December 2025
- Remote, must reside in one of the following states: AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI
- Flexible schedule: must work at least one weekend day (days off may not be consecutive)
Responsibilities
- Research and document the root cause of replacement orders.
- Proofread, edit, and adjust design files to meet customer quality expectations.
- Communicate with customers via email to resolve issues and reprocess orders.
- Troubleshoot technical, design, and print errors in a production environment.
- Collaborate with internal teams and printing facilities to ensure high-quality results.
- Balance speed, accuracy, and customer service in all interactions.
Requirements
- Excellent written and verbal communication skills.
- Strong critical thinking and problem-solving ability.
- Proficiency in Adobe Creative Suite: Illustrator, Photoshop, Acrobat Pro (InDesign/Lightroom a plus).
- Experience with Google Suite.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Comfortable learning and working remotely while engaging with coworkers and leadership.
- Open to feedback, flexible, and eager to learn.
Preferred Experience
- Background in print-ready file preparation.
- Prior customer service experience.
- Salesforce Lightning familiarity.
Compensation
- $21/hr – Geo 1: CA, DC, NY
- $20/hr – Geo 2: CO, IL, NJ, OR, TX, VA, WA
- $19/hr – Geo 3: AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI
Benefits
- Paid sick leave
- Minted Friends & Family discount
- Access to employee perks portal
Why Join Minted?
- Build your Photoshop and Illustrator skills.
- Gain experience working with print-ready files.
- Strengthen your resume with hands-on design and customer service experience.
- Be part of a fun, creative, and diverse team culture during the busiest season.
Minted is proud to be an Equal Opportunity Employer committed to diversity, inclusion, and fair hiring practices.
Happy Hunting,
~Two Chicks…