Work from home helping patients and members with healthcare-related questions at $15/hr.
About Alorica
At Alorica, we’re redefining customer service one interaction at a time. With operations in 18 countries and an expanding at-home team, we serve some of the world’s biggest brands. Over 70% of our leaders are promoted from within, creating strong career growth opportunities. Beyond the job, we give back through Making Lives Better with Alorica (MLBA), our in-house nonprofit dedicated to employees, families, and communities.
Schedule
- Full-time, remote position
- Paid training provided
- Candidates must reside in one of these states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, or West Virginia
Responsibilities
- Assist customers with issues or concerns related to healthcare services or products
- Document all call-related information for auditing and reporting purposes
- Maintain and update customer information accurately
- Provide support while upselling new or enhanced services when appropriate
Requirements
- High school diploma or GED required
- Customer service experience preferred
- Strong computer navigation skills and familiarity with Microsoft Office (Word, Excel)
- Excellent oral, written, and listening skills
- Professional, courteous, and customer-focused demeanor
- Must have a private, quiet home workspace with a direct internet connection (DSL or Cable only, min. 10 Mbps download / 3 Mbps upload)
Benefits
- Health, dental, and vision insurance (with HSA option)
- Paid time off, holidays, and sick leave
- Optional daily or weekly pay
- 401(k) retirement plan
- Tuition reimbursement and paid training
- Leadership programs and career growth opportunities
- Employee discounts on groceries, travel, insurance, phone plans, pet supplies, and more
- Employee assistance program for wellness support
Ready to make lives better while growing your career in healthcare customer service? Apply today and join Team Alorica.
Happy Hunting,
~Two Chicks…