Kickstart your career supporting mission-driven clients in government and education with a company that values growth, collaboration, and community impact.
About Valsoft Corporation
Founded in 2015, Valsoft is a global acquirer and developer of vertical market software companies. With over 118 businesses in its portfolio, Valsoft focuses on long-term partnerships, empowering each company to deliver critical solutions that matter. At its core, Valsoft is about building lasting value—not flipping companies—and creating an environment where people thrive.
Schedule
- Full-time, remote-first role (preference for candidates in Virginia, Missouri, North Carolina, Philadelphia, or New Jersey)
- Flexible hours in a distributed team environment
What You’ll Do
- Act as the first point of contact for client support via phone, email, or web portal
- Triage and document support tickets, escalating complex issues when necessary
- Maintain accurate records of customer interactions and follow up on open cases
- Collaborate with product, development, and implementation teams to resolve issues
- Contribute to support documentation, training resources, and knowledge base content
What You Need
- 1–3 years of experience in customer-facing support (help desk, application support, or similar)
- Excellent communication skills with the ability to simplify technical concepts
- Strong organizational skills and attention to detail
- Comfort working across multiple systems in a ticket-based workflow
- Experience in public sector or education environments is a strong plus
Benefits
- Competitive compensation and benefits package
- Flexible, remote-first work environment with paid holidays and flexible time off
- Opportunity to support enterprise software that impacts communities and public institutions
- Hands-on experience with complex ERP systems and government software
- Growth opportunities within a diverse, multi-company portfolio
Be part of a team that Dreams Big, Stays Humble, and Stays Hungry.
Your next step in tech support starts here—apply today.
Happy Hunting,
~Two Chicks…