Protect members and safeguard assets in a dynamic, collaborative fraud prevention team.
About Connexus Credit Union
Connexus Credit Union serves members across all 50 states, returning profits to our member-owners through high-yield checking accounts, competitive loan rates, and exceptional service. As a remote-first employer with most employees based in the Upper Midwest, Connexus is committed to fostering collaboration, growth, and balance.
Recognized as a 2024 Best in Class Employer (Gallagher) and a 2025 Best Place to Work in IT (Computer World), Connexus invests in employee well-being and professional development.
Schedule
- Full-time, remote role
- Must reside in FL, IL, IN, IA, MI, MN, MO, OH, TX, or WI
- Standard business hours (“banker’s hours”)
What You’ll Do
- Receive, analyze, and resolve fraud claims including disputes, identity theft, and credit bureau issues
- Monitor fraud detection software (Verafin), file Suspicious Activity Reports (SAR), and ensure compliance
- Investigate Identity Theft Red Flag alerts and document findings
- Prepare reports on fraud issues for management and assist with government case file submissions
- Support members impacted by fraud with clear communication and guidance
- Collaborate with other Connexus departments, financial institutions, and law enforcement under Fraud Analyst and BSA Director guidance
What You Need
- Minimum 1+ years of related fraud, banking, or financial services experience
- CBSAP certification (required or obtained within first year)
- Strong knowledge of Fraud, Reg E, BSA/AML, and USA Patriot Act regulations
- Banking frontline experience with sound judgment for minimizing risk
- Excellent verbal/written communication and ability to write clear investigative reports
- Proficiency in Microsoft Office and financial systems; detail-oriented with strong time management skills
Benefits
- 20 days paid time off + 8 paid holidays
- 16 hours paid volunteer time off
- 401(k) with up to 6% employer match
- Health, dental, and vision insurance with multiple plan options
- Health Savings Account with generous employer contributions
- Employer-paid life, short-term, and long-term disability insurance
- Tuition reimbursement ($4,000–$7,000 per year)
- Annual professional development stipend and robust training programs
Take on a meaningful role where you’ll directly help members recover from fraud while protecting the credit union from risk.
Happy Hunting,
~Two Chicks…