Make a difference from the comfort of your home by helping customers with their healthcare service needs as part of Team Alorica.
About Alorica
At Alorica, we’re redefining customer care one interaction at a time. With operations in 18 countries and over 70% of leaders promoted from within, Alorica offers clear career growth and a wide range of opportunities. We also give back through Making Lives Better with Alorica (MLBA), our award-winning nonprofit focused on mission-driven community support.
Schedule
- Full-time, remote position
- Pay: $16/hr
- Hiring in: AL, AR, FL, GA, ID, IA, KS, LA, MD, MI, MS, MO, NE, NJ, NC, OK, SC, TN, TX, UT, VA, WV
- Alorica provides company equipment (including webcam)
- Must have wired broadband internet (minimum 10 Mbps download / 3 Mbps upload)
What You’ll Do
- Assist customers with questions and service concerns related to healthcare products or services
- Document call details for auditing and reporting
- Update and maintain customer records
- Educate and upsell customers on new or enhanced services
What You Need
- High school diploma or GED
- Prior customer service experience preferred
- Strong computer navigation skills; familiarity with Microsoft Office (Word, Excel)
- Excellent communication skills (oral and written)
- Strong listening and comprehension skills
- Professional, customer-first mindset
Benefits
- Health, dental, and vision coverage with HSA options
- PTO, paid holidays, and sick time
- Optional daily pay or weekly pay
- 401(k) retirement plan
- Leadership programs and career development
- Paid training and tuition reimbursement
- Employee discounts (groceries, travel, insurance, phone plans, health/wellness, pet supplies)
- Employee Assistance Program and voluntary benefits
Grow your career while making a real impact in healthcare support—without leaving your home office.
Happy Hunting,
~Two Chicks…