Love the outdoors and want to help others gear up for their adventures? Stio is hiring Seasonal Customer Experience Representatives to deliver exceptional service to customers while representing a brand built around mountain life.
About Stio
Stio® is a mountain lifestyle brand based in Jackson, Wyoming, creating innovative, functional apparel and gear inspired by the outdoors. With a commitment to sustainability, inclusion, and responsible practices, Stio partners with organizations like Protect Our Winters and The Conservation Alliance to protect the places we love.
Schedule
- Seasonal role: October 2025 – March 2026
- Full-time, 30–40 hours per week (after 2-week training)
- Remote or in-office (preference for applicants near Stio Mountain Studio locations)
- Holiday and weekend availability required
What You’ll Do
- Provide customer support via phone, email, and chat.
- Manage the support queue, resolving inquiries within performance standards.
- Share expert knowledge of Stio products and processes.
- Collaborate with distribution centers and teammates to ensure smooth service.
What You Need
- High school diploma or equivalent (college degree preferred).
- Prior customer service experience (outdoor apparel knowledge a plus).
- Strong communication skills with a positive, team-oriented attitude.
- Proficiency in Google Workspace and Microsoft products.
- Attention to detail, organization, and adaptability in a fast-paced environment.
Benefits
- $18/hour starting pay + holiday pay.
- Paid sick time and flexible scheduling.
- Seasonal WFH equipment package.
- Gear Test credit and employee discounts.
- Work with a supportive, outdoors-inspired team.
This seasonal opportunity starts October 1st—apply now to secure your spot.
Bring your passion for the outdoors and customer care to Stio, where mountain life inspires everything we do.
Happy Hunting,
~Two Chicks…