Use your problem-solving skills to resolve payment issues while supporting customers with professionalism and care.
About Ferrellgas
Ferrellgas is one of the nation’s largest propane retailers, proudly serving communities across the U.S. with reliable fuel services and a commitment to customer care. Recognized by Forbes as one of America’s Best Employers, Ferrellgas values teamwork, innovation, and delivering exceptional service in every interaction.
Schedule
- Full-time, remote role
- Standard business hours, Monday–Friday
What You’ll Do
- Research and resolve unapplied funds, including overpayments and misapplied payments.
- Handle customer correspondence related to unapplied funds and budget bill accounts.
- Communicate budget bill changes and troubleshoot inquiries quickly.
- Conduct outbound calls to customers about budget bill plans.
- Research and resolve cash application issues.
- Provide accurate documentation and correspondence support.
What You Need
- Associate degree in accounting or related field preferred.
- 1+ year of accounts receivable or related experience.
- Strong Microsoft Office skills (Excel, Word required).
- Excellent written and verbal communication abilities.
- Detail-oriented, organized, and customer-focused.
- Salesforce or PeopleSoft experience preferred.
- Must be authorized to work in the U.S. without sponsorship.
Benefits
- Medical, dental, vision, and prescription insurance.
- 401(k) with company match.
- Employee Stock Ownership Plan (ESOP).
- Paid time off, including holidays.
- Wellness and tuition reimbursement programs.
- Fully remote work environment.
Join a company recognized for its strong culture, supportive environment, and dedication to making a positive impact in every community it serves.
Start your next career chapter with Ferrellgas today.
Happy Hunting,
~Two Chicks…