Help clients regain financial freedom by being their trusted point of contact during the early stages of their debt resolution journey.
About GRT Financial
GRT Financial is a licensed provider of debt resolution services, dedicated to helping individuals take control of their financial futures. By offering performance-based programs and personalized client support, GRT delivers meaningful results while creating a culture of empathy, transparency, and teamwork.
Schedule
- Full-time, 100% remote role
- Monday–Friday standard hours
What You’ll Do
- Serve as the main point of contact for newly enrolled clients during their first several months.
- Answer inbound calls and complete daily follow-up touchpoints.
- Deliver clear, accurate information about services and guide clients through their program.
- Control conversations effectively while handling objections with empathy and professionalism.
- Navigate internal systems to locate and update client records.
- Build lasting, productive relationships with clients and team members.
- Meet performance targets while maintaining high-quality service.
What You Need
- 1–2 years of client retention or sales experience in a high-volume call center.
- Strong listening, verbal, and written communication skills.
- Ability to think on your feet and overcome objections.
- Intermediate typing and math skills.
- High-speed internet access (50 Mbps+).
- Passion for customer service and helping people succeed.
Benefits
- $17/hr, paid weekly + performance bonus.
- Medical, dental, and vision insurance (effective the 1st of the month after 30 days).
- 401(k) retirement plan with options.
- Paid vacation under PTO policy.
- 100% company-paid life insurance and short/long-term disability.
- Flexible spending accounts and Employee Assistance Program (EAP).
Be part of a team where every conversation makes a difference in someone’s financial journey.
Take the next step in a rewarding career today.
Happy Hunting,
~Two Chicks…