Help learners succeed by guiding them through their digital education journey.
About Fullstack Academy (Simplilearn)
Simplilearn, the world’s #1 live online training company, acquired Fullstack Academy to expand its impact in the U.S. and beyond. Backed by Blackstone, Simplilearn partners with top universities and companies like Amazon, Bosch, and Dell to deliver live, interactive, and on-demand training in AI, Cybersecurity, Data Science, and more. Together, we’re shaping the future of professional upskilling and digital education.
Schedule
- Full-time, remote role (U.S.)
- Hours: 8 AM – 4 PM EST
What You’ll Do
- Make outbound calls to welcome learners, remind them of milestones, and encourage course completion.
- Follow up with inactive or at-risk learners to resolve challenges.
- Log interactions and track learner progress in CRM tools like Salesforce.
- Collaborate with advisors and internal teams to address learner needs.
- Gather and manage learner feedback and testimonials to improve programs.
What You Need
- 1–2 years in customer service, support, or learner engagement.
- Excellent verbal and written communication skills.
- Self-motivated with strong attention to detail.
- Ability to multitask and manage time effectively in a remote setting.
- Experience with Salesforce, HubSpot, or similar CRM tools is a plus.
Benefits
- Salary range: $45,000 – $50,000 per year.
- Comprehensive benefits package.
- Be part of a fast-growing, mission-driven education company.
This is your chance to support learners while shaping the future of digital skills training.
Apply today and grow your career with Fullstack Academy and Simplilearn.
Happy Hunting,
~Two Chicks…