Join a global HR service team supporting employees across three regions.
About WECTEC Staffing Services
WECTEC Staffing Services, a wholly owned subsidiary of Westinghouse Electric Company LLC, provides customer-focused staffing solutions ranging from high-volume placements to specialized niche roles. We pride ourselves on delivering best-in-class customer service to clients and professionals worldwide.
Schedule
- Contract: 18 months, starting October 2025
- Hours: Monday–Friday, 9:00 AM – 5:00 PM PST
- Fully remote within the U.S.
- Must be a U.S. citizen
Responsibilities
- Manage HR inquiries via phone, email, webchat, and ticketing systems
- Answer questions on policies, benefits, payroll, PTO, onboarding/offboarding, and more
- Guide employees in using HR systems and portals (paystubs, benefits, etc.)
- Investigate and resolve more complex cases
- Support onboarding tasks globally and ensure compliance with policies
- Perform basic HR transactions in SuccessFactors or similar systems
- Maintain accurate records, prepare documentation, and process paperwork
- Contribute to continuous process improvement
Requirements
- 1+ year experience in HR or customer care
- Excellent English communication skills (reading, writing, speaking)
- Proficiency in Spanish or Mandarin a plus
- Customer service experience required
- Strong attention to detail and adaptability
- Proficient in MS Office; knowledge of SAP HR, SuccessFactors, ServiceNow a plus
- Authorized to work in the U.S. without current or future visa sponsorship
Benefits
- Competitive pay
- Benefits available for qualifying positions
- Opportunity to support an international workforce in a collaborative environment
Happy Hunting,
~Two Chicks…