Support customers and process servers while keeping legal operations running smoothly.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, serving clients across the U.S. for over 30 years. With headquarters in Seattle and offices nationwide, we process thousands of legal orders every day. Our technology-first approach and collaborative team culture keep us ahead of the competition.
Schedule
- Full-time, Monday–Friday
- Fully remote (must be located in Puerto Rico)
- Starting pay: $12.00–$14.00/hr.
What You’ll Do
- Respond to customer support tickets, phone calls, and emails regarding existing and new orders
- Provide updates, resolve issues, and assist with order placement
- Work with process servers, internal departments, and customers to ensure smooth order handling
- Document issues in Confluence and update case information from court dockets
- Pull filed papers when needed and perform related tasks as assigned
What You Need
- High school diploma or GED
- 1–3 years of customer service or call center experience
- Proficiency in English with strong verbal and written skills
- Tech-savvy with experience in Microsoft Outlook, Excel, Word, PDF editing, and phone systems
- Typing speed of at least 55 wpm
- Strong problem-solving and multitasking abilities
- Ability to stay calm under pressure and maintain accuracy in repetitive tasks
Benefits
- Health, dental, and vision insurance
- 401(k)
- Disability insurance
- Employee assistance program
- Paid time off
- Referral program
Work from home supporting the legal process
Apply now – positions hiring quickly
Be part of the team that powers legal efficiency.
Happy Hunting,
~Two Chicks…